Shipping Policy

We ship worldwide and offer USPS and UPS shipping options. Please allow 1-2 business days for orders to be processed before it ships. All orders are fulfilled Monday - Friday. We do not ship on the weekends or holidays.

Tracking information is automatically sent to the email address you provide at checkout. If you do not receive tracking information within 1-2 business days after the above processing time, please check your spam folder.

During sales and holidays allow 2-5 business days for processing before shipment. Government holidays, adverse weather, and billing or fraud verifications may affect fulfillment time. 

If you wish to make a correction on your order, please contact customer service within 24 hours from the time you submitted your order. Please note, once your package leaves our facility, we are unable to alter your shipping address. 

If you have any questions about our shipping policies, please shoot us an email at shop@emosnotdead.com and we'll be happy to help!

Shipping estimates are not guaranteed. 

Free U.S. Shipping 

For U.S. orders that total $75 or more you will have the option to select a free Standard Shipping at checkout. This is a limited time offer and subject to change at any time.

Some restrictions apply:

  • Order total less taxes and shipping charges must exceed $75. 

     

      International Shipping

      International packages are estimated to take 5-30 business days; however, faster options are available. See checkout for full list of precisely calculated shipping rates. Complications with delivery are rare, but please contact the shipping carrier to handle these issues. Once the shipment has left our facilities, we are unable to offer assistance. Emo's Not Dead is not responsible for delays caused by the post office or lost packages due to address errors.

      If you wish to make a correction on your order, please contact customer service within 24 hours from the time you submitted your order. Please note, once your package leaves our facility, we are unable to alter your shipping address. 

      At the time of delivery customers may be subject to Duties and taxes. These are the responsibility of the customer. If you do not pay the fees, your package will be returned to Emo's Not Dead and we will refund you the cost of the order excluding shipping.